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Legal Terms

Copyright & Privacy Policy

Updated on 5th September 2022


This Privacy Policy applies to information collected by Isha Foundation through isha.sadhguru.org (hereinafter referred to as "Organization"). 

Our Organization is a not-for-profit, volunteer-run organization that offers tools for the physical, mental and inner wellbeing of human beings across the world. Everything that we do is guided by these values, including the ways in which we collect, protect and use data. As a part of effectively offering these tools to Users, Isha obtains some of the User's data. 

Our Organization is committed to ensuring the security and protection of the personal data provided by the Users of our website, and to providing a compliant and consistent approach to data protection. We will only process your personal data in accordance with applicable data protection and privacy laws. The protection afforded by this Policy applies to all Users, irrespective of their nationality, or place of residence, in relation to the processing and profiling of their personal data. It includes the processing of personal data by automated means, as well as manual processing.

This Privacy Policy will explain what personal data we collect when you use our website and how our Organization uses and stores your personal data. 

The Privacy Policy describes the following: 

  1. What data do we collect?

  2. How do we collect your data?

  3. How will we use your data?

  4. How do we store your data?

  5. Marketing

  6. What are your data protection rights?

  7. International Transfers

  8. What are cookies?

  9. How do we use cookies?

  10. What types of cookies do we use?

  11. How to manage your cookies

  12. Privacy Policies of other websites

  13. Changes to our privacy policy

  14. How to contact us


Section 1: What data do we collect?

Amongst other information, our Organization collects the following data:

  • Email ID;

  • Name and age;

  • Phone Number / WhatsApp number;

  • Address;

  • Country of Residence;

  • State;

  • City;

  • Zipcode / Pincode;

  • ID Proof;


Section 2: How do we collect your data?

You directly provide our Organization with most of the data we collect. We collect data and process data every time you:

  • Complete online forms and sign up for any particular program/offering/event that we offer;

  • Contact us offline, for example by telephone, fax, SMS, email or post.

  • Provide us your data through physical media like registration form, donation form, application form, etc.;

  • Use or view our website (via your browser's cookies);

  • Contribute to any of our projects;

  • Choose to support Isha’s initiatives as a volunteer or donor.


Section 3: How will we use your data?

Our Organization collects your data so that we can:

  • Provide you with information regarding programs, events and sadhana support, etc., that you have requested and/ or signed up for;

  • Manage our relationship with you (for example, support activities);

  • Establish contact with you through phone calls, WhatsApp messages, email and other social media platforms that you have consented to, to provide support regarding programs, practices and processes that you have registered for.

  • Monitor, measure, improve and protect our content, website, and services and provide an enhanced and personalized user experience for you;

  • Respond to your queries and resolve complaints;

  • Provide any of your information that we are required to submit in order to comply with our regulatory or legal obligations;

  • Detect, prevent, investigate or provide remedy for criminal, illegal or prohibited activities;

  • Undertake internal testing of our website, systems and services to test and improve their security and performance.  In these circumstances, we would anonymize any information used for such testing purposes;

  • Deliver joint content and services with third parties with whom you have a separate relationship (for example, social media platforms); 

  • Provide you with information regarding our various initiatives or updates on project progress; 

  • Process your donations and to provide you with the receipt; 

Section 4: How do we store your data?

Our Organization uses various technological and procedural security measures to ensure the security, integrity and privacy of the personal information that we collect. We also have implemented reasonable security measures in an effort to protect against the loss, misuse and alteration of the information under our control. Personal information collected by our Organization is stored in secure operating environments that are not available to the public. 

Once we obtain your data, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your User Information, we cannot guarantee its security. You use the Services and provide us with information at your own initiative and risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us as specified in Section 6 below.

Our Organization will only retain your personal data following your application for a period of time depending on the category of data and the purposes for which we hold it.  We will only retain your data after this time if we are required to do so to comply with the applicable laws of India.


Section 5: Marketing:

Our Organization does not sell any data to third parties for marketing or any other purpose.


Section 6: What are your data protection rights?

Our Organization would like to make sure you are fully aware of all your data protection rights.  Every user is entitled to the following: 

The right to access: You have the right to request our Organization for copies of your personal data. 

The right to rectification: You have the right to request that our Organization correct any information you believe is inaccurate.  You also have the right to request our Organization to complete information you believe is incomplete. 

The right to remove: You have the right to request our Organization erase/remove your personal data, under certain reasonable conditions. To delete your profile, please email support@ishafoundation.org

The right to restrict processing: You have the right to request that our Organization restrict the processing of your personal data, under certain reasonable conditions. 

The right to object to processing: You have the right to object to our Organization's processing of your personal data, under certain reasonable conditions. 

The right to data portability: You have the right to request that our Organization transfer the data that we have collected to another organization, or directly to you, under certain reasonable conditions. 

Our Organization makes use of third-party services as well as offers services related to storage of user data, user authentication, user consent and user profile management. 

If you would like to exercise any of these rights, please contact us at our email: support@ishafoundation.org

If you make a request, we have one month to respond to you. 

Section 7: International Transfers:

As we operate globally, data we collect may be transferred to, stored and processed in any country where one or more entities associated with Isha Foundation are based or have facilities in. While other countries or territories may not have the same standards of protection as those in your home country, we will continue to protect personal data that we transfer in line with this privacy policy.


Section 8: What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information.  When you visit our websites, we may collect information from you automatically through cookies or similar technology. 


Section 9: How do we use cookies?

Our Organization uses cookies in a range of ways to improve your experience on our website including:

  • Keeping you signed in;

  • Understanding how you use our website;

  • If you have created a user profile and also consented to the use of cookies, we may link information relating to your browsing patterns (on our website) with your user profile.


Section 10: What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality: Our Organization uses these cookies so that we recognize you on our website and remember your previously selected preferences.  These could include what language you prefer and location you are in.  

Promotion: Our Organization uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.   


Section 11: How to manage cookies:

You can set your browser to not accept cookies, and opt to remove cookies from your browser. As a result however, in a few cases, some of our website features may not function. 


Section 12: Privacy Policies of other websites:

Our Organization’s website contains links to other websites.  Our privacy policy applies only to our website. So, if you click on a link to another website, you should read their privacy policy. 


Section 13: Changes to our privacy policy:

Our Organization regularly reviews and makes updates to its privacy policy. This web page reflects the most up-to-date version of the privacy policy. By continuing to use our website, you agree to the terms of the amended Privacy Policy.


Section 14: How to contact us:

If you have any questions about our Organization's privacy policy or the data we have of yours, or if you would like to exercise one of your data protections rights, please do not hesitate to contact us. 

Email us at: support@ishafoundation.org

Or write to us: Isha Yoga Center, Velliangiri Foothills, Ishana Vihar PO, Coimbatore - 641114 INDIA

Terms & Conditions

Due to the ongoing COVID-19 pandemic, Isha Foundation reserves the right to cancel, postpone or make changes to programs as necessary, in accordance with prevailing government regulations, and mandates from central and state governments and local health authorities.

Cancellation and Refund Policy for Yoga Programs:

  • 80% refund up-to 4 days before start date of class. No refunds thereafter. Please contact the in charge of the program within the time window to request for a refund. Certain programs do not allow a refund. See below

  • Refunds made for offline payments like cash will be made only through NEFT. Please allow upto 4 weeks for refund processing

  • No refunds will be made for Thaimai and Inner Engineering Online program

Re-Registration Policy for Yoga Programs:

  • It may be possible to re-register for the same program at a later date if you are unable to attend the program you are registering for. A 15% re-registration fee is applicable.

  • You can register for the same class/program within 6 months of the originally registered program start date. If the program fee has increased, you will have to pay the difference in fee in addition to the re-registration fee.

  • No re-registration is applicable for Thaimai program and Inner Enginerring Online program. Re-registration will also not be applicable if the program is not scheduled in the six month period

Cancellation and Refund Policy for Inner Engineering Online:

  • There will be no refunds for this course. This online course may be completed at your own pace anytime within thirty days from the date of payment. Access to the program will expire after thirty days.

  • To participate in advanced programs which require an Inner Engineering prerequisite, you will need to complete the "Inner Engineering Completion" program in addition to the online course. The Inner Engineering Completion program is not available at this time and will be scheduled in the near future.

  • Gift Registrations are non-refundable and they must be redeemed within 1 year of purchase.

  • Gift Registrations can only be redeemed by a recipient in the same country as the person gifting.

Refund policy for online donations & magazine subscriptions:

Donations and Subscriptions made online will not be refunded under any circumstances whatsoever.

Refund and Cancellation Policy for Isha School of Hatha Yoga Upgrade Program:

Please note that there will be no refund under any circumstances.

Cancellation, Refund & Re-Registration Policy for Inner Engineering Completion Program (Teacher-led), Shoonya Intensive Program, Guru Pooja Training Program, Samyama Sadhana Program & Inner Engineering Retreat Program:

  • You are eligible for an 80% refund of the program fee up to 4 days before the start date of the program you registered for. There will be no refund thereafter.

  • If you are unable to attend the program, it may be possible to re-register for the same program at a later date within 1 year of the start date of the original program registered for. You will need to pay the re-registration charges of 15% of the program fee and the difference in program fees if any.

  • If you test positive for COVID-19 any time after the payment is made, it will not be possible for you to participate in the Program. However, your registration is valid for 1 year and you can choose to attend any of the upcoming Programs at the Isha Yoga Center after completing 3 months from the time of testing Covid positive and until 1 year following the start date of the program that you registered for. There will not be any charges for re-registration. However, you will need to pay the difference in program fees if any. Also, please note that there will not be any refund if you register for a program whose fee is lower than the original program.

  • If you leave the Program for any reason, you will not be eligible for a refund and we will consider this as a cancellation of your registration.

  • For online payments, the refund will be made by the same mode of payment, i.e., via credit/debit card or bank account transfer, and the funds will be credited to the respective credit card/bank account. Please allow up to 4 weeks for the refund to be processed.

  • There will be no refund for a no-show.

Cancellation and Refund policy for Isha Health Solutions programs

Please refer here.

Online Payment & Shipping Terms and Conditions for Isha Health Solutions Online Medicine Sales

Kindly refer here.

Refund and Cancellation policy for Pancha Bhuta Kriya Online

Please note that there will be no refund under any circumstances.

Cancellation, Refund and Re-Registration Policy for 21-Day Yoga Sadhana Program

You can avail an 80% refund up to 4 or more days before start date of the program you have registered for.

There will be no refund thereafter.

It may be possible to re-register for the same program later if you are unable to attend the program as scheduled. A re-registration fee of 15% of the program fee will need to be paid along with any difference in program fees (if the fees have increased).

You cannot take part if you test positive for COVID-19 any time after the payment is made. However, your registration is valid for one year and you can choose to attend any of the upcoming 21-day Yoga Sadhana programs over the following 12 months from the start date of the 21-day Yoga Sadhana that you originally registered for.

In case you leave the program for any reason, you are not eligible for a refund. This will be considered as a cancellation of your registration.

For online payments, the refund will be returned to the source account. Please allow up to 4 weeks to process the refund.

There will be no refund for no-show.

Cancellation and Refund Policy for Sadhguru Offers Inner Engineering Completion Online

  1. Participants who have registered for the Program can apply for a refund only if they have NOT accessed the Program.

  2. If a refund request is received on or before 3 days prior to the start date of the Program, 50% of the program fee will be refunded. The email requesting the refund should be sent from your registered email ID to india.iec@innerengineering.com.

  3. It may be possible to re-register for the same Program within 6 months from the start date of the Program that you originally enrolled for if you are unable to attend the Program. You can re-register with a 15% re-registration fee in addition to the difference in program fees, if any. You can also re-register for any of the following Isha Yoga programs subject to availability:

    • Inner Engineering 7-day Program (English or Vernacular language)

    • Inner Engineering 4-day Program (English)

    • Inner Engineering Completion (Teacher-led program) (English or vernacular language)

    • Yogasanas

    • Surya Kriya

    • Angamardana

    • Eye Care Program

  4. You can re-register only once.

  5. Registration for the Program is non-transferable.

  6. We reserve the right to revise the terms and conditions of this Agreement at any time, and at our sole discretion.

Cancellation and Refund Policy for Inner Engineering Inclusive:

  1. Participants who have registered for the Inner Engineering Inclusive - Inner Engineering Online + Inner Engineering Completion Online - program can apply for a refund only if they have not accessed the Inner Engineering Online course. Once you login/start the Inner Engineering Online course, there is no refund.

  2. If a refund request is received before logging in/starting Inner Engineering Online, 50% of the program fee will be refunded.

  3. The request for refund should come from your registered email id to india.iec@innerengineering.com.

  4. After choosing the dates for Inner Engineering Completion Online, if you are unable to attend the program, you can re-register by choosing another date for Inner Engineering Completion Online within 6 months from the start date of the Program. You can re-register with a 15% re-registration fee.

  5. You can also re-register for any of the following Isha Yoga programs subject to availability of the seats only if you have not accessed the Inner Engineering Online course. You shall also pay the difference in program fees, if any:

    • Inner Engineering 7-day program (English or Vernacular language)

    • Inner Engineering 4-day program (English)

    • Yogasanas

    • Surya Kriya

    • Angamardana

    • Eye Care Program

  6. You can re-register only once.

  7. If you are unable to choose the dates for the Inner Engineering Completion Online within 1 year of registering for Inner Engineering Inclusive, your registration will be cancelled without refund and you will have to register again if you wish to participate in the Program.

  8. The registration is non transferable.

  9. We reserve the right to revise the terms and conditions of this Agreement at any time and at our sole discretion.

Terms & Conditions for "Kshetragna"

Please refer here.

Refund & Cancellation Policy for Hatha Yoga Teacher Training Program 2021.

Program fee cancellation charges:

  • 5% deduction from the total program fees for cancellation up to 2 weeks prior to the program start date.

  • 25% deduction from the total program fees for cancellation up to 7 days prior to the program start date.

  • 50% deduction from the total program fees for cancellation less than 7 days to the program start date and thereafter.

  • No refund once the program starts.

Cottage Rent - Cancellation & Refund Policy for participants of  Isha Hata Yoga Teachers Traning Program 2022.

Cancellation percentagePolicy
Deduction of 5% of rent feeCancellation charges up to 15 days proper to the program start date.
Deduction of 25% of rent feeCancellation charges up to 7 days prior to the program start date
Deduction of 55% of rent feeCancellation charges from 7 days to the program start date

D. For Double Payment/ Wrong Payment,5% will be deducted from the refund amount for each transaction.

E. All the bank charges, intermediary bank charges, and transaction charges will be borne by the applicant. Please ensure the transfer amount includes all the applicable charges.

F. Refund shall be through the same mode as that received by Isha. A reasonable time is to be allowed for the refund, not exceeding 3 months.

Force Majeure:

In the event that it is impossible or impracticable or illegal for Isha to proceed with or carry out the ‘Isha Hatha Yoga Teacher Training Program’ in whole or in part, due to any act of God, acts or decrees of the government, fire, casualty, flood, earthquake, war, strike, demonstrations, lockout, epidemic, pandemic, destruction of its facilities, riot, insurrection, materials unavailability, or any other cause(s) beyond the reasonable control of Isha and as a result thereof if Isha has to delay, postpone, reschedule, terminate and/or cancel the Program, Isha will not be liable for any losses or damages incurred by the Trainee in that regard.”

Cancellation & Refund Policy for Isha Insight: THE DNA of SUCCESS 2021, an online offering

  1. There will be no refund under any circumstances at any point either on cancellation of registration or if you miss any session. The registration is not transferable to any other program.

Cancellation & Refund Policy for Isha: Human Is Not A Resource - 2022

  1. You can substitute your registration with someone else without additional charges. Your request for cancellation/substitution should be sent in writing to leadership@ishainsight.org and is subject to approval.

  2. If you cancel on or before 7 July 2022, you will be issued a refund, less a 10% administrative fee.

  3. Cancellations received between 8 July – 12 July 2022 will be issued a 50% refund.

  4. No refunds will be made for requests received after 12 July, 2022,

  5. There will be no refund under any circumstances at any point either on cancellation of registration or if you miss any session. The registration is not transferable to any other program

PROJECT SAMSKRITI: CANCELLATION, REFUND & RE-REGISTRATION POLICY:

Cancellation & Refund:

  1. You can avail of an 80% refund for cancellations made 7 or more days before the Program start date. No refunds will be issued thereafter. Please contact info@projectsamskriti.org to request a refund.

  2. Refunds for offline payments like Cash/POS will be made only through NEFT. Please allow up to 4 weeks for the refund processing.

Re-registration:

  1. It may be possible to re-register for the same program at a later date if you are unable to attend the program you are registering for. A 15% re-registration fee is applicable.

  2. You can register for the same program within 6 months of the originally registered program start date. If the program fee has increased, you will have to pay the difference in fee in addition to the re-registration fee.

  3. You can re-register only once.

  4. Re-registration will not be applicable if;

    1. 3 or more sessions were attended for the Classical Music Program.

    2. 5 or more sessions were attended for the Kalaripayattu Program.

    3. Registration for the Program is non-transferable.

    4. We reserve the right to revise the terms and conditions of this Agreement at any time and at our sole discretion.

Refund and Cancellation policy for Online In the Grace of Yoga program

Please note that there will be no refund under any circumstances.

Refund and Cancellation policy for In-person, In the Grace of Yoga program

Refund Policy

  1. If a refund request is received on or before 31 December 2022, 10% of the Program fee will be deducted for cancellations.

  2. If a refund request is received between 1 January  and 31 January 2023, 50% of the Program fee will be deducted for cancellations.

  3. No requests for refund will be accepted after 31 January 2023, or for a no-show, or for incomplete attendance of the Program.

  4. In case of multiple participants registering together as a group, only the primary participants can request for a refund, transfer, cancellation or upgrade.

  5.  For those who test positive for COVID-19 (before 3 days of arrival at Isha Yoga Center):

  • 5% of the Program fee will be deducted.

  • The Participant shall present a proof for the same before the refund can be processed.

  • If a Participant tests positive on arrival or during travel, or during tests conducted by the Government, then 5 percent of the Program fee will be deducted. If someone tests positive on arrival at Isha Yoga Center, a similar refund shall be given.

Please Note:

  • All cancellation requests should be sent in writing to graceofyoga@ishafoundation.org. No other mode of communication for refund requests will be accepted.

  • The effective date for processing the refund will be from the formal receipt of the cancellation notification in writing with supporting documents where applicable.

  • The refund request will be processed within 60 days from the date of request from the registered email ID.

  • In case You are not allowed to continue the Program due to medical reasons or code of conduct, no refund can be claimed.

  • The refund will be made to the same mode of payment/instrument from which the original payment was made.

Transfer: 

  1. You have the option of transferring Your registration for the Program to a family member, relative or friend anytime on or before 8 February 2023 by sending an email to graceofyoga@ishafoundation.org.  No other mode of communication for transfer requests will be accepted.

  2. The transferee shall complete the registration process online, and the application will be processed and reviewed as per the standard procedure before confirming the registration.

  3. The terms of transfer are applicable only for this Program and they cannot be transferred to any other program.

  4.  No transfers will be allowed after 8 February 2023.

  5. Once You decide to transfer Your registration, You will not be eligible for a refund.

Upgrades:

  1. Only primary participants can request an upgrade.

  2. An upgrade can be processed for the entire group or any one participant.

  3. The payment for an upgrade has to be made by the primary participant only.

Cancellation, Refund & Transfer Policy for “Sadhguru Sannidhi Sangha Online Program”

1. Cancellation & Refund Policy:

a. 15% deduction from the total program fees for cancellation up to 30 days prior to the program start date.

b. 30% deduction from the total program fees for cancellation up to 7 days prior to the program start date.

c. No requests for refund will be accepted for cancellations less than 7 days to the program start date and thereafter, or for a no-show, or for an incomplete attendance of the Program.

2. Transfer Policy:

a. The Participant will have the option to transfer their registration for the Program to a family member, relative or friend up to 14 days prior to the program start date by sending an email to sadhgurusannidhi@ishafoundation.org. No other mode of communication for transfer requests will be entertained.

b. The Transferee shall complete the registration process, and the application will be subject to review as per the standard procedure before confirming the registration.

c. The terms of transfer are applicable only for the “Sadhguru Sannidhi Sangha Online Program” and not for any other program.

d. The Transferee should have a Sannidhi Form to attend the program.

e. No application for transfer will be entertained less than 14 days to the program start date and thereafter.

Please Note:

a. All Refund, Re-registration, Transfer & Cancellation requests should be sent in writing to sadhgurusannidhi@ishafoundation.org from the registered email ID of the participant. No other mode of communication will be accepted.

b. The effective date for processing the refund will be from the formal receipt of the cancellation notification, in writing substantiated with supporting documents wherever needed.

c. The refund request will be processed within 60 days from the date of receipt of a request from the registered email ID.

d. In case you are not allowed to continue the program due to a violation of code of conduct, no refund can be claimed.

e. Please note that a refund request cannot be processed if you opt for the Transfer request.


Cancellation & Refund Policy for "Sadhguru Sannidhi Sangha Program":

1.1. 10% deduction from the total program fees for cancellation up to 30 days prior to the program start date.

1.2. 50% deduction from the total program fees for cancellation 30 days up to 7 days prior to the program start date.

1.3. No requests for refund will be accepted for cancellations less than 7 days to the program start date and thereafter, or for a no-show, or for an incomplete attendance of the Program.

  1. Transfer Policy: The Participant will have the option to transfer their registration for the Program to a family member, relative or friend up to 30 days prior to the program start date by sending an email sadhgurusannidhi@ishafoundation.org. No other mode of communication for transfer requests will be entertained.

2.1. The Transferee shall complete the registration process, and the application will be subject to review as per the standard procedure before confirming the registration.

2.2. The terms of transfer are applicable only for the “Sadhguru Sannidhi Sangha” (“Program”) and not for any other program.

2.3. The Transferee should have a Sannidhi Form to attend the program.

2.4. No application for transfer will be entertained less than 30 days from the program start date and thereafter.

  1. Re–Registration Policy:

3.1. In case you are not able to attend this program, you can re-register for the next program by sending an e-mail request from your registered ID.

3.2. There will not be any additional charges for the request received up to 30 days prior to the program start date.

3.3. There will be a re-registration charge of 5% of the Program fee for the request received 30 days up to 7 days prior to the program start date.

3.4. No requests for re-registration will be accepted for the request received less than 7 days to the program start date and thereafter, or for a no-show, or for an incomplete attendance of the Program

3.5. Please Note:

3.5.1. All Refund, Re-registration, Transfer & Cancellation requests should be sent in writing to sadhgurusannidhi@ishafoundation.org from the registered email ID of the participant. No other mode of communication will be accepted.

3.5.2. The effective date for processing the refund will be from the formal receipt of the cancellation notification, in writing substantiated with supporting documents wherever needed.

3.5.3. The refund request will be processed within 60 days from the date of receipt of a request from the registered email ID.

3.5.4. In case you are not allowed to continue the program due to a violation of code of conduct, no refund can be claimed.

3.5.5. Please note that a refund request cannot be processed if you opt for the carry forward or Transfer request.

 
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