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Copyright & Privacy Policy
 
Copyright & Privacy Policy
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Isha Malaysia respects the privacy rights of visitors to our website and is committed to protecting those rights. To support this commitment, we have adopted this Privacy Policy that governs how we collect, use, disclose, update and protect the information you provide online to the Organization, Please read this Privacy Policy carefully before you use the website. By using this website, you are consenting to this privacy policy.

Information Collection and Use

We collect and use your information below to provide, understand, and improve our Services.

What Types of Information Does Isha Malaysia Collect about visitors?

Personal Information - “Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including: full name, email address, gender, phone number, postal address, telephone number. If you submit any Personal Information relating to other people to us or to our service providers in connection with the Sites, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Personal health information - ‘Personal Health information’ is identifying information about an individual relating to their physical or mental health (including medical history).

Payment Information - You may provide us with payment information, including your credit or debit card number, card expiration date, CVV code, and billing address when you register for a program or make a donation. These details are used for one or multiple-time processing depending on the nature of the chosen transaction.

Other Information - “Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. This might include, for instance, browser and device information; App usage data; information collected through cookies, pixel tags, and other technologies; demographic information and other information provided by you; or aggregated information . We use this information to facilitate our operation of the Sites and for other purposes described below. IP Address - Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files or third party tools that we use whenever you access the Sites, along with the time of the visit and the page(s) that you visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications and other services. Isha Malaysia uses IP Addresses to calculate usage levels of the Sites, help diagnose problems with its servers, administer the Sites, and monitor the regions from which you navigate to the Foundation’s websites.

How Does Isha Malaysia Collect Information?

Personal Information - We and our service providers may collect Personal Information in a variety of ways, including:

  • Through the Websites: We may collect Personal Information through the websites, e.g., when you register for a webinar, contact us, subscribe to our email newsletter, download content (e.g. meditation, music), or register for an Isha program.

  • Offline: We may collect Personal Information from you offline, such as when you attend one of our events, during phone calls with customer support, or when you contact chat support or city center.

  • Through You: Our marketing and analytical vendors may collect information such as your location or your preferred means of communication when you voluntarily provide it. Unless combined with Personal Information, this information does not personally identify you or any other user of the Sites. Note that there is no legal obligation for you to provide us with Personal Information and any information collected by us will be provided by you at your own will and with your consent.

  • Information From Other Sources: We might acquire information from third party vendors to enhance target marketing.

Other Information - We and our service providers may collect Other Information in a variety of ways, including:

  • Through Your Browser or Device: Certain information is collected by most browsers or automatically through your device such as computer type (Windows, Macintosh or others), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Sites (such as the Apps) you are using.

  • Through Your Use of the Apps: When you download and use an App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.

  • Through Links: In order to operate our services, we keep track of how you interact with links across our services. This includes links in emails we send you and links on the website.

  • Through Cookies and Other Similar Technologies: A cookie is a small piece of data that is stored on your computer or mobile device. Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our services. Cookies and other similar technologies may be used to collect Other Information. We may use third parties to serve advertisements on other websites that may be of interest to you, based on information collected about your use of our Sites and other websites. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags and web beacons).

  • Through third party tools: Isha Malaysia uses hosting services, web analytics, marketing automation platforms that may collect information about website visitors.

  • By Aggregating Information: Aggregated Personal Information does not personally identify you or any other user of the Sites (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).

What information does Isha Malaysia share and disclose?

Law, Harm and the Public Interest - Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, or disclose your personal data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have including a government's request to disclose your personal data.

How Can I Access, Correct, Amend or Remove Information About Me?

If you would like to access, correct, amend, remove or limit the use or disclosure of any Personal Information about you that has been collected and stored by Isha Malaysia, please notify us at the contact address listed in this policy so that we may consider and respond to your request in accordance with applicable law.

For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will endeavour to respond to your request within 45 days.

Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting such access, change or deletion.

You can always opt not to disclose information. However, if you elect to do so, we may be limited in responding to your inquiry or providing services to you.

You may opt-out of receiving marketing messages from Isha Malaysia by sending an email to the address listed in this policy. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages.

Physical communications - If you provide us with your postal address online, you may receive information about upcoming events. If you provide your telephone number online, you may receive telephone contact regarding orders you have placed, upcoming programs and events.

Security:

We take standard allowable business mechanisms to protect information about you that is in our possession and control, such as your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Unfortunately, no Internet transmission is ever completely secure or error-free. In particular, email sent between you and us may not be secure, due, for instance, to the security practices that you, your email carrier, and/or Internet provider employ. You should therefore take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any personal data to us via the Internet.

When we request certain types of sensitive information, such as health or financial information, they will be performed using a secure server. Other transactions regarding sensitive information will also be performed using a secure server.

Global Operations

To bring you our services, we operate globally. Where the laws of your country allow you to do so, you authorize us to transfer, store, and use your data in Malaysia, Singapore, Australia and any other country where we operate. In some of the countries to which we transfer personal data, the privacy and data protection laws and rules regarding when government authorities may access data may vary from those of your country.

Remarketing

We use remarketing (also known as retargeting) and display advertising across multiple networks, including Google and Facebook, and they may use historical data to make the ads you see more useful to you (known as personalised advertising). https://policies.google.com/technologies/partner-sites.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at privacy-policy. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Effective: August 1, 2021
Thoughts or questions about this Privacy Policy? Please, let us know by writing to us at the address below.

malaysia@ishafoundation.org

Terms & Conditions
 
Terms & Conditions
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This notice is issued by Persatuan Isha Yoga Malaysia (“Service Provider”)

These terms and conditions (the “Agreement”) apply to the entire website and its contents under the domain name isha.sadhguru.org (the “Website”) and to any communication between you and the Service Provider, whether oral, in writing, or in electronic form. Please read these terms carefully before using this Website. Using any part of this Website indicates that you accept these terms regardless of whether you purchase any product or service from the Service Provider. If you do not accept this legal notice in full, please exit this Website immediately. In addition to reviewing this Agreement, please read the Privacy Policy featured under Terms of Use on the homepage. Your use of the Website constitutes agreement to its terms and conditions as well.

The Service Provider may revise this legal notice at any time by updating this posting. You should check this Website from time to time to review the then-current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages of this Website.

Failure to follow these rules, whether listed below or otherwise posted at various points in the Website, may result in suspension or termination of your access to the Website, without notice, in addition to the Service Provider’s other remedies.

1. Limited End User License

The Service Provider grants you a non-exclusive, non-transferable, limited right to access, use and display the online products (the “Program”) you license, provided that you comply fully with this Agreement. The Program is only for your personal, non-commercial use. Each license is for use by one individual. Each additional user requires a separate license.

You may not share, give or sell your password or username to any other person or company.

2. Age Restriction

You represent and warrant that you are at least eighteen (18) years old and that you possess the legal right and ability to enter into this Agreement and to use the Program in accordance with this Agreement. If you are under the age of eighteen, you may use this website only with the consent of your legal guardian or educational authority

3. Copyrights and Trademarks

All materials on the Website, including but not limited to text, images, code, software, audio, video clips, design, compilation, “look and feel” of the Website, all Programs, and other material and fee-based services (collectively, the “Materials”) are owned or controlled by the Service Provider or its licensors, which retains all right, title, and interest in and to the Materials. The Website and Materials are protected by the copyright and trademark laws of Malaysia, Singapore, the U.S. and other countries, international conventions, and other applicable laws.

You may not download, display, record, reproduce, create derivative works from, transmit, sell, distribute, or in any way exploit the Website or any portion thereof for any public or commercial use without the express written permission of the Service Provider.

You agree not to disrupt, overwhelm, attack, modify, reverse engineer or interfere with the Website or its associated software, hardware and/or servers in any way, and you agree not to impede or interfere with others’ use of the Website.

Other than connecting to the Service Provider’s servers by http requests using a Web browser, you may not attempt to gain access by any means – including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Website or otherwise.

You acknowledge that the Service Provider has not reviewed and does not endorse the content of all sites linked to from this Website and is not responsible for the content or actions of any other sites linked to from this Website.

4. Disclaimer of Warranty and Limitation of Liability

You acknowledge that you are using the Website at your own risk. The Website, including but not limited to the content, software, functions, fee-based services, materials and information made available thereon or accessed by means thereof, is provided AS IS, without warranties of any kind, either expressed or implied, including, but not limited to, any reliability, accuracy, merchantability, fitness for a particular purpose, title, compatibility, security, accuracy, non-infringement, or any other warranty, guarantee, condition or representation whether oral, in writing, or in electronic form, including but not limited to accuracy or completeness of any information contained therein or provided by the Website. To the fullest extent permissible by law, the Service Provider, its affiliates and licensors make no warranties and shall not be liable for the use of this site under any circumstances, including but not limited to negligence by the Service Provider. The Service Provider does not warrant that the functions contained in the site or the services, fee-based or otherwise, will be uninterrupted or error-free, that defects will be corrected, that the site or fee-based services will meet any particular criteria of performance or quality, or that the site, including forums or the server(s) on which the site is operated, are free of viruses or other harmful components.

You assume full responsibility and risk of loss resulting from your downloading, accessing or use of files, information, communications, content, or other material (including without limitation software) accessed through or obtained by means of the Website. Under no circumstances shall the Service Provider, its affiliates and licensors, or any provider of telecommunications or network services for the Service Provider or its affiliates, be liable for any indirect, punitive, special, or consequential damages that are directly or indirectly related to the use of, or the inability to use, the site or fee-based services, even if the Service Provider, its affiliates, licensors, or their providers of telecommunications or network services has been advised of the possibility of such damages. The total liability of the Service Provider, its affiliates and licensors hereunder is limited to the amount, if any, actually paid by you for access and use of the fee-based services. You hereby agree to release the Service Provider, its affiliates and licensors, and each of their respective directors, officers, representatives, volunteers and agents from claims and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with your use of the Website.

5. Medication Information Disclaimer

All Programs, Products, or Services offered by the Service Provider, are not substitutes for medical care and offer no guarantees of any kind. The information on the Website (or as otherwise provided by the Service Provider) is provided for educational purposes only, and is in no way intended to diagnose, cure, or treat any medical or other condition. Always seek the advice of your physician or other qualified health provider prior to starting any yoga program or making changes to your diet. In addition to all other limitations and disclaimers in this agreement, the Service Provider and its licensors disclaim any liability or loss in connection with the content provided on the Website.

6. Single User

Each assigned user name for the Service Provider’s online service is to be used solely by the individual to which it was issued. Requests for multiple user single site licenses can be arranged and should be made to the Service Provider at: asiapacific@ishafoundation.org

7. Payment

You agree to pay, using the credit information you provided us, the charges incurred on your account in order to access any fee-based services to which you have purchased.

8. Termination

The Service Provider reserves the right to restrict, suspend or terminate your access to its services, fee-based or otherwise, in whole or in part, with respect to any breach or suspended breach of any portion of this Agreement. In the event of such a termination, there will be no refunds for unused time under the terms of your license. The Service Provider reserves the right to refuse to provide services to you in the future.

9. Refund/Cancellation Policy

Where applicable, refer to respective program refund/cancellation policy

Attendance

Where applicable, one must attend all sessions to complete the program. If you miss a session, you may not be allowed to continue with the program.

11. Modification of the Website

The Service Provider may modify the Website in any way at any time. The Service Provider may impose limits on any Website features and/or services or restrict your access to parts or all of the Website without notice or liability.

12. Governing Law, Dispute Resolution

Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of Malaysia.

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