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Mahashivratri Program Registration - Terms & Conditions

Update on 19 November 2025

These Terms and Conditions (“Terms & Conditions/Terms”) are legally binding between you ("You") and Then Kailaya Bakthi Peravai ("We" or "Us") for your registration to participate in person in “Isha Mahashivratri” (“Event”).

By registering for this Event and accessing this website - mahashivarathri.org ("Site"), You confirm that You have read, understood, and agreed to be bound by these Terms & Conditions. If You do not agree with all of these Terms, then You are expressly prohibited from using the Site and you must discontinue the use immediately.

You hereby represent and warrant that You are competent to enter into these Terms. You confirm that You have read, understood and agreed to these Terms. We reserve the right to revise the Terms & Conditions at any time and at our sole discretion.

1. User Registration:

1.1 The minimum age limit to participate in the Event is 10 years. All participants under the age of 18 must be accompanied by their parent / legal guardian.

1.2. For participants under 18 years of age, parent / legal guardian must fill & sign the consent form before completing the registration. 

1.3 You can register for participation for yourself only, i.e., You will be considered the booker who completed the booking. In case the participant is a different person from the booker, the Terms and Conditions need to be accepted by the participant prior to participation in the Event, and the booker will ensure this. 

1.4 In order to participate in the Event, you may be required to register and create an account on the program portal. You will receive a confirmation of your account’s creation through the email address you provide during registration.

1.5 Your registration for the Event will be complete only after You receive an email confirming Your registration and participation. Without receiving the same, you will not be permitted to attend the Event.

1.6 The Event registrations are subject to availability.

1.7 Please note that the check-in counters at the venue will be open from 10:00 AM. We request you to plan your travel accordingly as we will not be able to accommodate check-ins outside these timings.

1.8 Please stay back for the event until 6:00 AM on the next day of the scheduled event start date.

2. Payment

2.1 The payment must be made in full, according to the chosen category, at the time of registration.

2.2 We accept the following modes of payment, i.e., Credit/Debit Cards, Net Banking, e-Wallets and UPI.

2.3 In the event of non-compliance and non-fulfillment of any prerequisites mentioned in these Terms & Conditions, We reserve the right to cancel Your registration and the refund will be processed as per the cancellation and refund policy provided below.

3. Refund Policy:

All requests for cancellation and refunds must be submitted by the person who completed the booking, in accordance with the following terms:

a. If a refund request is received 15 days or more prior to the scheduled Event start date, 20% of the Program Fee shall be deducted, and the balance shall be refunded.

b. No refund shall be granted for requests received within 15 days prior to the scheduled Event start date, or in cases of no-show or incomplete attendance of the Event.

c. Please Note:

i) All cancellation requests should be sent in writing to registration.support@mahashivarathri.org 

No other mode of communication for refund requests will be accepted.

ii) In case You are not allowed to participate in the Event due to any other reasons or breach of code of conduct, no refund can be claimed.

iii) The refund request will be processed within 30 days from the date of the request.

iv) The request for refund or transfer must be sent from Your registered email ID. The effective date for processing the refund will be from the formal receipt of the cancellation notification, in writing with supporting documents where applicable.

4. Transfer:

a. You have the option of transferring Your registration for the Event to a family member, relative or friend anytime on or 15 days prior to the scheduled event start date by writing to registration.support@mahashivarathri.org. No transfers will be allowed after 15 days before the scheduled event start date. No other mode of communication for transfer requests will be accepted.

b. The transferee shall complete the registration process online and the application will be processed and reviewed as per the standard procedure before confirming the registration.

c. The terms of transfer are applicable only for this Event and they cannot be transferred to any other program.

5. Accommodation

No accommodation will be provided as part of this Event.

6. Medical Guidelines

6.1 You shall ensure that all the information provided is true and complete.

6.2 You must carry Your regular medications while attending the Event.

6.3 In the event of a medical condition arising during the Event, You agree to abide by the recommendations made in Your best interests by the medical team in charge of the Event.

6.4 This might include taking medications, referral to a nearby hospital for further care, discontinuing the Event or leaving the Event venue.

6.5 If You experience any symptoms of a medical condition, You shall inform Us and must leave the Event immediately.

6.6 You fully understand the risks involved due to infectious diseases and are aware of all the regulations/safety guidelines prescribed by the Government. You undertake that You will strictly follow the same. You shall not hold Us responsible for Your acts of negligence in this regard and shall indemnify Us from any liability arising out of it.

6.7 If You do not comply with the recommendations of the medical team, You will be requested to discontinue the Event.

7. Admission:

We reserve the right to allow admission into the Event venue and cancel Your participation at Our sole discretion.

8. Code of Conduct:

You agree to behave in such a way as to create a safe and supportive environment while at the Event venue. You shall comply with the following:

Dress Code - Both men and women should wear clothing that covers shoulders, upper arms, midriff, and legs down to their ankles. Tight or transparent clothing should not be worn.

Behaviour - You shall uphold the sanctity, serenity, and safety of the Venue through respectful and lawful conduct at all times. You shall comply with all applicable laws and adhere to a strict code of ethical and personal behavior. Any act of assault, harassment (including verbal, physical, emotional, or sexual), child abuse, sexual misconduct, stalking, exploitation, or any other form of unlawful, unsafe, or disruptive behavior is strictly prohibited. Discriminatory or offensive speech or conduct—whether explicit or implied—based on race, caste, gender, sexual orientation, religion, nationality, age, or disability will not be tolerated under any circumstances. If You are found violating any of the above, we reserve the right to take legal action against You.

Consumption - The consumption or use of the following is strictly prohibited and shall not smoke, drink alcohol or consume any hallucinogenic or banned drug at the Venue premises.

Consequences - Participants engaging or threatening to engage in such behavior will be asked to leave the Event immediately, and such Participants will not be eligible to receive a refund of any fees paid towards their participation in the Event. We reserve the right to initiate legal action or follow the due process of law if You violate the code of conduct or any laws. If You witness such behavior mentioned above, please promptly contact the Event Volunteers in order to take appropriate action. 

9. Assumption of Risk:

9.1 You acknowledge and agree that Your attendance and participation in the Event is voluntary. You agree to assume the risks associated with attending and participating in the Event to the fullest extent permitted under applicable law.

9.2 To the extent permissible by law, You agree to indemnify Us against any and all claims, actions, losses and damages arising out of or relating to Your participation in the Event.

10. Information About You:

You consent to the collection and use of Your personal information that You provide in connection with the Event, by Us. We will use Your information to send details and announcements related to the Event to You. Any personal information that You provide to Us online will be handled in accordance with the laws and regulations of India. We are committed to protecting Your personal information and Your right to privacy. Our Privacy Policy governs the privacy policies of Our Site. You agree that We may use any information that We obtain about You in accordance with the provisions of Our Privacy Policy.

11. License to Use Items:

In consideration of the opportunity to participate in the Event, You grant Us an irrevocable, non-exclusive, royalty-free right and license throughout the world and in perpetuity to reproduce, edit, publish, distribute or translate, for promotional/educational purposes, all or any part of the following items ("Items"): (a) all still photographs (b) all audio and video recordings (including any transcripts or sharings provided by you in writing) in connection with the Event. You consent to the use of the Items pursuant to the foregoing in perpetuity without compensation (unless prohibited by law) or additional consents from You and waive any moral rights You may have in the Items.

12. Waiver of Liability:

In consideration of being allowed to register for, and participate in the Event, You hereby warrant and represent that You are at least 10 years of age with parental consent or above 18 years of age and freely waive, release from liability, assume all risks, and covenant not to sue Us or Our members, employees, board members, agents, or volunteers for any expense, loss, damage, personal injury, including loss of life, disability, property damage, or property theft or actions of any kind that You may hereafter suffer or sustain before, during, or after the Event, unless the said expense, loss, damage, personal injury, including loss of life, disability, property damage or property theft or actions of any kind is caused by the sole, gross negligence of Us. This Waiver of Liability is specifically binding upon Your heirs and assigns and is knowingly given by You.

13. Force Majeure:

In the event that it is made impossible or impracticable or illegal for Us to proceed with or carry out this Event in whole or in part, due to any natural calamity, general or specific order of government, fire, casualty, flood, earthquake, war, strike, demonstrations, lockout, pandemic, epidemic, destruction of its facilities, riot, insurrection, materials unavailability, or any other cause(s) beyond Our reasonable control, as a result thereof, We may delay, postpone, reschedule, terminate and/or cancel this Event, and will not be liable for any losses or damages incurred by the Participant.

14. Governing Law and Dispute Resolution:

Disputes shall be resolved via online arbitration under https://cnica-odr.com/ and its Rules. Notices and other communication to be served/provided electronically. Arbitration venue shall be in Chennai, language in English, under Arbitration and Conciliation Act, 1996. Courts at Coimbatore shall have exclusive jurisdiction.

15. Limitations of Liability:

In no event will We or Our subsidiaries, affiliates, and all of Our respective officers, volunteers, agents, partners, teachers, trustees, founder and employees be liable to You or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from Your use of the Site, even if We have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, Our liability to You, for any cause whatsoever and regardless of the form of the action, will at all times be limited to the cost of the Event.

16. Indemnification:

You agree to defend, indemnify, and hold Us harmless, including Our subsidiaries, affiliates, and all of Our respective officers, volunteers, agents, partners, teachers, trustees, founder and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of Your participation of the Event and/or breach of these Terms & Conditions. Notwithstanding the foregoing, We reserve the right, at Your expense, to assume the exclusive defense and control of any matter for which You are required to indemnify Us, and You agree to cooperate, at Your expense, with such claims. We will use reasonable efforts to notify You of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

17. Miscellaneous:

17.1 The Terms & Conditions listed herein are subject to change from time to time. Any modifications to the "Terms & Conditions" will be posted on the Site and shall be notified to You through email. The modified Terms & Conditions shall also be binding upon You.

17.2 The Event is subject to changes as per the directions issued by the Government and the local health authorities from time to time.

17.3 You agree that Your failure to adhere to any of the Terms & Conditions set out above or any other provision of these Terms & Conditions shall constitute a breach of these Terms & Conditions on Your part, which may result in the termination of Your access to the Site and/or participation in the Event without any refund for the same.

17.4 If any provision or part of a provision of these Terms & Conditions is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms & Conditions and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between You and Us as a result of these Terms & Conditions or use of the Site.

17.5 You agree that these Terms & Conditions will not be construed against us by virtue of having drafted them.

18. For any support and queries, please contact Us at: info@mahashivarathri.org 

  • I have read, understood and agree to the Terms & Conditions of the Event "Isha Mahashivarathri”.

  • I have read, understood and agree with the Privacy Policy

  • The information stated herein above is true and if found false, I understand that I will not be allowed to participate/continue with the Event.